Who We Are

OUR STORY

OUR TEAM & BOARD

OUR COMMITMENTS

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Our Story

Onpoint Health Data was founded nearly 50 years ago to solve a pervasive challenge: healthcare leaders were awash in data but lacked a trusted partner to help them understand it. Beginning in the mid-1970s as the Maine Health Information Center, our organization was created to meet that need, bringing consistency, meaning, and independence to fragmented health information – long before “big data” became a national conversation.

That commitment to clarity and integrity in data has guided our work ever since.

Over the past 20 years, Onpoint has emerged as the nation’s leading developer and operator of all-payer claims databases (APCDs) across the country. We have successfully launched new APCDs, transitioned states using legacy systems, and pioneered cross-state analytics that have informed health policy across the country.

Today, Onpoint integrates data from more than 350 health plans to support statewide health transparency, cost-growth benchmarking, value-based purchasing, population health reporting, and advanced analytics initiatives from coast to coast. Our analytics power dashboards, public websites, legislative reports, and policy evaluation tools that help the public, policymakers, and healthcare leaders understand and improve the delivery of healthcare.

We continue to push the field forward through cloud-native technology, industry-leading solutions, and an expanding suite of analytic enhancements and reporting that make healthcare data more accessible and actionable. This includes the responsible integration of artificial intelligence to support user-friendly reporting, accelerate insight generation, and improve public understanding of healthcare information – always with the rigor, transparency, and trust that are our trademark.

Onpoint was built to meet a critical need. Decades later, that need has only grown – and so has our commitment to helping our partners navigate it with clarity, integrity, and insight.

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Joanna Duncan, PhD, CPC

CHIEF OPERATING

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Jenn Toms, MA

OFFICER

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Carolyne Conrad, PMP

Director of Client Services

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Elizabeth Cote, PHR, SHRM-CP

Director of Human Resources

OnPoint Team

Jesse Drummond, PhD

Director of Data Analytics

Our Commitments

Onpoint was founded with a mission to serve the public good through independent and reliable service. This mission continues to guide our daily work as one of the nation’s longest-standing, nonprofit health data organizations. We remain committed to delivering trusted information, insightful analytics, and exceptional service that help states, policymakers, and communities understand and improve their healthcare systems. Our work is grounded in integrity, independence, and an unwavering dedication to the people and institutions that we serve.

Our Nonprofit Difference

Onpoint is a mission-driven nonprofit, not a commercial vendor. This distinction is central to our work and critically important to the clients and communities we serve. 

  • We reinvest not extract. Every dollar we earn is reinvested into strengthening our technology, enhancing our analytics, expanding our services, and supporting our clients. We do not answer to shareholders, private equity, or short-term interests. Our work is focused entirely on long-term value and the public benefit.
  • We are guided by service – not sales. We focus on helping our clients make informed decisions, not maximizing profit margins. This allows us to deliver transparent, client-centered solutions that evolve based on client needs, not market pressures.
  • We prioritize trust and stewardship. Managing health data is a profound responsibility. Our nonprofit status reinforces the trust that states and partners place in us, ensuring that sensitive information is safeguarded, analyzed, and shared responsibly and ethically.
  • We measure success by impact. Our work supports policies, programs, and research that shape healthcare affordability, quality, access, and equity. Impact, not revenue, defines whether we are succeeding.

This commitment to public service is a defining difference. It is why so many states, regional health initiatives, and national organizations choose Onpoint to steward their data and power their health transformation efforts.

Our Purpose & Principles

Our Mission
Onpoint Health Data delivers independent, reliable, and insightful health data solutions to clients nationwide.

Our Vision
We are a national leader in building integrated data systems and innovative analytics that drive improvements in health.

Our Values
At Onpoint, our values ground our work, guide our decisions, and shape the way we serve our clients, our communities, and one another.

  • We work as a team. Collaboration, shared knowledge, and mutual respect enable us to respond quickly, solve complex challenges, and support one another. Together, we deliver stronger solutions and a better experience for our clients and communities.
  • We lead through innovation. We embrace creativity and curiosity, developing new ideas and improving existing solutions to advance the field. Each team member brings unique insights that strengthen our collective ability to innovate and lead the market.
  • We thrive by learning. We seek out opportunities for development and mentorship, fostering a culture where growth is shared and encouraged. This commitment to learning strengthens our organization and ensures that we continue to meet the emerging and evolving needs of our clients.
  • We support full lives. We believe people do their best work when they can bring their whole selves to it. We offer important flexibility and structural supports that help team members balance work, family, and community, so they can thrive personally and professionally.
  • We welcome the fun. We take the time to find joy in our work and in each other. From team celebrations to volunteer days and from team activities to individual recognitions, we cultivate an environment where community, connection, and pride in our mission flourish.